Booking & Cancellation Policies

Your appointment time is important to us, and is reserved for you.

The following policies are in place to ensure we can continue to serve our patients in need of treatment.

Please take a moment to familiarize yourself with the following booking policies:

Cancellation Policy*

We have a 24-hour cancellation policy. If you do not provide cancellation notice within 24-hours of your appointment you will be charged in full for the missed appointment.

Late Arrival Policy*

In our efforts to make your visit more comfortable and provide you with the most effective treatment, our office has implemented a late arrival policy.

Should you arrive late, you will receive the remaining time allocated to your scheduled appointment, if time permits. However, you will be billed the full amount of the appointment duration you have reserved.

This is to ensure that patients coming in after you do not have to wait for their reserved time. We will try to accommodate late-comers to the best of our ability, but cannot compromise on the quality and timely care provided to others.

No Show/Missed Appointment Policy*

Patients failing to notify of a cancellation of their appointment will be charged in full for the missed appointment. In some cases, you may be asked to pre-pay for future appointments.

* Please note that these fees cannot be billed to your insurance. You will be responsible for all fees due and a receipt indicating the reason for the fee will be issued.

Don’t delay, book today!